Does your business data stay in the EU with ChatGPT, Claude and DigiData?
DigiData stores your business data in the EU. With ChatGPT and Claude it depends on your plan. What that means for your numbers and customer data.
By Auke Westra
Founder of DigiData
Short answer
DigiData stores your business data, users and settings within the EU and never uses them for AI training. If you send data to ChatGPT or Claude, that provider processes its own copy according to your plan, settings and contract. Where that copy is stored therefore depends on the plan you use.
The short version
- DigiData AI: your data is stored in the EU and never used for training. Always, without any settings.
- ChatGPT or Claude: it depends on your plan, your settings and your contract with that provider.
How it works at DigiData
DigiData stores your connected business data, conversations, files and settings within the EU. Your questions and numbers are never used to train AI models. If you use the DigiData AI agent, everything stays within those agreements.
What happens when you connect ChatGPT or Claude
With an MCP connection, ChatGPT or Claude can request your numbers. At that moment a copy of the answer goes to that provider. From then on, the terms of your plan there apply as well.
ChatGPT: it depends on the plan
OpenAI stores data from personal plans in the United States and other countries. For some business plans, OpenAI offers storage in Europe. A personal Plus plan is therefore something different from a managed business workspace. Check which plan your team uses before connecting business data.
Claude: the plan matters here too
Anthropic has different terms for personal Claude plans than for Claude for Work and the API. Check the privacy policy and your organisation settings before connecting business data.
Why this matters
Your numbers often contain customer names, amounts and agreements. With DigiData AI you do not have to check per employee which plan they use and which settings are on. Everything stays under one set of agreements.
What to agree if you do connect an external assistant
- Which ChatGPT or Claude plan is allowed?
- Which data may that assistant see?
- Who revokes the connection when someone leaves?
Summary
Want to be sure your business data is stored in the EU and never used for training? Choose the DigiData AI agent. Also read are paid AI conversations used for training? or see the comparison with ChatGPT and Claude.
Sources
About Auke Westra
Founder of DigiData
Auke Westra is Founder of DigiData. He was responsible for clients' data and reporting and in 2025 began building an in-house data platform with his team. He writes about AI on business data, data definitions, Power BI and integrations.
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