Security and privacy

Your business data, in safe hands

You trust DigiData with your most important numbers. That is why security is not an add-on but the starting point: your data is stored in the EU, is never used for AI training and can never be changed.

Our promises

Read-only

DigiData reads your data but never changes anything in your accounting, CRM or other software.

Stored in the EU

Your business data, users and settings are kept on servers within the European Union.

Never used for AI training

Your questions and business data are never used to train AI models. Not by us, and not by our AI provider.

Separated per customer

Every customer has its own, shielded environment. Your data is only visible to your organisation.

No passwords stored

You connect your software through the vendor's official, secure sign-in. Access credentials are stored encrypted.

You stay in control

You decide who has access and what the AI agent or an external assistant may see, and you revoke access with one click.

Frequently asked questions

Can the AI agent change anything in my books?

No. Every connection is read-only. The agent can analyse your numbers, but never change entries, invoices or contacts or send anything on your behalf.

What happens when I connect ChatGPT or Claude?

You choose which data that assistant may see. What you discuss in ChatGPT or Claude is also covered by the terms of your plan with that provider. Want everything to stay within DigiData? Use the DigiData AI agent.

Can I have my data deleted?

Yes. When you disconnect an integration, we delete its data straight away. When you cancel your account, everything is deleted within 30 days. You can also delete your data yourself in DigiData at any time.

More questions about security?

We are happy to walk your IT partner or data protection officer through how DigiData works. Book a call or send your question to info@digi-data.nl.